Refund policy
All medication sales are final.
For Thermadome... We are an authorized reseller. Please see Eclipse Medical Policy (below) for warranty and damaged products
THERADOME WARRANTY POLICY:
All Theradome™ LH80 PRO laser helmets purchased through authorized resellers come with a 1-year limited warranty. The warranty will be declared null and void for all laser helmets purchased from non-authorized resellers (for example, eBay). Theradome Inc. warrants its laser helmets against defects in materials and workmanship for a period of 1 year from the date of the original retail purchase. The 1-year warranty does not cover accidental damage or misuse.
Please copy this link into your browser to register your Theradome product. And qualify for the 1-year manufacturer warranty. HTTPS://www.theradome.com/web/login?redirect=%2Fregistration or register your Theradome by calling 1-855-549-6757.
DAMAGED OR DEFECTIVE GOODS POLICY:
1) Products may be returned as defective by obtaining an RMA (return material authorization) from our Resolutions department at 800-759-6876 ext. 2408.
2) Please provide the following information and pictures if available:
a. Practice Name:
b. Street Address:
c. City, State, Zip:
d. Phone:
e. Contact Name:
f. Contact Phone:
g. Lot# on Box/Serial number of item:
h. Detailed description of issue:
3) This policy is subject to our standard warranty and replacement guidelines of each product.
For Thermadome... We are an authorized reseller. Please see Eclipse Medical Policy (below) for warranty and damaged products
THERADOME WARRANTY POLICY:
All Theradome™ LH80 PRO laser helmets purchased through authorized resellers come with a 1-year limited warranty. The warranty will be declared null and void for all laser helmets purchased from non-authorized resellers (for example, eBay). Theradome Inc. warrants its laser helmets against defects in materials and workmanship for a period of 1 year from the date of the original retail purchase. The 1-year warranty does not cover accidental damage or misuse.
Please copy this link into your browser to register your Theradome product. And qualify for the 1-year manufacturer warranty. HTTPS://www.theradome.com/web/login?redirect=%2Fregistration or register your Theradome by calling 1-855-549-6757.
DAMAGED OR DEFECTIVE GOODS POLICY:
1) Products may be returned as defective by obtaining an RMA (return material authorization) from our Resolutions department at 800-759-6876 ext. 2408.
2) Please provide the following information and pictures if available:
a. Practice Name:
b. Street Address:
c. City, State, Zip:
d. Phone:
e. Contact Name:
f. Contact Phone:
g. Lot# on Box/Serial number of item:
h. Detailed description of issue:
3) This policy is subject to our standard warranty and replacement guidelines of each product.